When looking for business broadband deals, you should consider more than the price.
Speed is critical when you’re deciding which business broadband package is right for your business needs; too fast, and you’ll be paying too much for what you need, too slow and your team will find it hard to get their jobs done.
Sufficient broadband speed & capacity to meet your business needs
Reliable service levels at times of increased activity
24/7 Support, fast response from our in-house engineers
An increasing amount of business broadband customers relies on cloud-based services like office 365, Voice over IP phone systems and offsite data centres, all of which makes the need for a fast and reliable business broadband connection essential.
Most small businesses and sole traders can manage with a basic ADSL line, but growing businesses with increasing staff and businesses looking to utilise cloud services will need faster internet connections like Fibre to the cabinet FTTC, Fibre to the Premises FTTP or leased lines.
How much broadband do you need?
Most internet services are unlimited, meaning you can upload and download as much as you like with no additional usage charge. To assess your business broadband requirements, you need to measure what happens during the day, how much demand at busy times is put on your internet connection.
Your business operations move at the speed of your internet connection
Light Usage
basic email operations, light web browsing
Medium Usage
occasional file downloads, using web applications, streaming music/video, skype
Heavy Usage
large file downloads, web conferencing, intense web app use, multiple devices per user
When choosing your broadband connection, it should be capable of handling times of intense activity to ensure the smooth running of your business.
Cloud Computing
Outsourcing your data storage to a cloud storage service may have several benefits.
Save money on hardware, software and IT staff
Making your business-critical data safe and secure
Being able to remotely access your data from anywhere
Quickly scale up or scale down your storage needs to suit your situation
We can help make sure your broadband technology meets the needs of your day-to-day business operations.
What options are available, and what are the differences?
ADSL
10
Mbps
Standard broadband (ADSL – Asymmetric Digital Subscriber Line) is an internet connection that is always on. This service uses a microfilter to split the frequencies for voice and internet on a single copper wire, so your phone line is never tied up when your internet is connected. This is a basic home broadband service that is sufficient for most home workers and entrepreneurs
Speed 128k – 10Mbps
FTTC
78
Mbps
Fibre broadband (FTTC – Fibre To The Cabinet) is a Fibre optic cable delivering a business broadband connection to your local cabinet at the speed of light. The remaining connection is delivered via copper wire, therefore the actual speed to receive is affected by how far away you are from your street cabinet. For broadband and phone (SIP trunking) fibre broadband delivers enough bandwidth for most small business.
Speed 10Mbps – 76Mbps
FTTP
500
Mbps
Full Fibre broadband (FTTP – Fibre To The Premises) is a pure fibre-optic broadband connection running from an Internet Service Provider (ISP) all the way to your business. Full Fibre supports symmetrical connections – meaning your upload and download speeds can be the same. Business phone systems, cloud software services, even video conferencing all running at the same time will run smoothly even at peak times.
Speed up to 500Mbps (FTTP is subject to a one-off connection fee)
Leased Line
1000
Mbps
All services above, ADSL, FTTC and even FTTP are ‘contended’ at the local exchange. This means that the central connection within your local exchange is shared between other businesses. Therefore the speed that you receive can vary due to other users on the exchange. Also, the upload speed is a fraction of the download speed.
A Leased Line is different because it is a dedicated full fibre connection from the ISP direct to your business and only your business. This means you get the full bandwidth you choose both as a download and an upload speed. For example, you could choose a 100/100MB DIA circuit and you would get 100MB download and 100MB upload. This is the ultimate business broadband service available where internet connectivity it critical.
Speeds up to 1,000Mbps (1 gigabit)
GIGABIT
Some ISP’s can provide internet speeds of 1000Mbps or 1Gbps so it’s a big leap forward in connection speeds that could benefit you and your business into the future.
The UK Government has launched the Gigabit Broadband Voucher Scheme offering grants of up to £3,000 to cover the cost of installation. This is available to small to medium enterprises in the UK.
What is worth noting, is that 98% of the time the grant fully covers the installation, so in effect the installation is free.
You can read more here: https://gigabitvoucher.culture.gov.uk/for-businesses/
How can Telesis help?
Evaluate > Install > Support
Our customer support team are technically qualified to evaluate your business broadband/data needs, from bandwidth requirements to equipment and cables to make sure everyone in your business is connected.
Our team of in-house engineer’s design & install your office computer network and cabling scheme. See Engineering. We design for business growth and by choosing Telesis as your Comms partner, our single point of contact support team will keep you online. With highly qualified help desk engineers we will attempt a remote fix, but when this is not possible we can deploy an engineer.
Also, with our superior data products, such as DIA circuits and leased lines, Telesis offers a 247/365 support centre with a four hour SLA.
Contact us on 0800 148 8649
| Sales | Monday – Friday, 9am – 5pm |
| Billing Enquiries | Monday – Friday, 9am – 5pm |
| Support/Faults | Monday – Friday, 9am – 5pm |
Send us a message
Does your business require Mobile Broadband?
Having access to data services on the move can save time, offer better customer service and give you a real edge over your competitors. Data-only SIMs, dongles or MiFi’s, pay as you go or pay monthly contracts will keep your employees connected in the office, at home or in the field.
We have partnerships with the major carrier’s, Vodafone, O2 & EE. The difference is that we can bundle all network carrier’s together to give you a more bespoke package that will suit your business.
Frequently asked ‘Business Broadband’ questions
Why do you need a Static IP address?
With a static IP address, you can connect remotely to your server to exchange files, host a VPN (Virtual Private Network) and is suitable for applications that use VoIP (Voice over Internet Protocol). You may also need a static IP for CCTV and homeworkers.
Should you provide Guest Wi-Fi?
For security, we always recommend a separate Guest Wi-Fi (Wireless Fidelity). When giving guests internet access, by letting them log on to your WiFi you could be giving them access to files and data on your network.
You may also consider doing this in your home as well as your business.
However, we can provide advanced WiFi networks that allow you to decide how much bandwidth you allow guest to take, how often the security or password is changed, and you can also exclude individual users.
Does Cat5 Cat5e cabling support gigabit?
CAT5 cannot, but CAT5E or CAT6 cabling can support Gigabit.
Cat5 unshielded twisted pair cable contains four twisted wire pairs. Fast Ethernet 100Base-T and 10Base-T use only two of these pairs, leaving two pairs unused. Gigabit Ethernet 1000Base-T uses all four pairs.
Broadband without Line Rental
Most broadband services use your phone line to deliver your internet services. The cost of the phone line is included – even if you don’t use a landline phone. Whilst it seems logical that a line delivering broadband only would be cheaper, the physical line must still be serviced and maintained.
Why is my broadband speed slowing down
The reality is not all customers receive the average speeds quoted. This is because the quoted speed advertised is available to at least 50% of their customers, the other 50% are slower.
Demands on the standard broadband and fibre broadband infrastructure are increasing every day, meaning shared networks (everything except a leased line) are getting more and more diluted as more and more connections are made.
It’s a bit like the motorways, the more cars on the roads the slower we all go. Having a leased line is like having your own private road.
Telesis Communications Ltd
Google Reviews
John Horton
10:14 05 Dec 19
Superb service from Telesis. I have recently had a new system installed and we've been looked after incredibly. A big... thanks to our engineer Nigel, faultless service!read more
Ste Fallon
13:09 13 Nov 19
Excellent service right from original quote through to installation. Very good price too. Would definitely recommend.
Drivetrain Limited
10:19 30 Oct 19
We have used Telesis services for a few years and have never had reason to complain. On the rare occasion we've... experienced issues Telesis have dealt with it efficiently, with minimum disruption to service. Always a quick and pleasant response when calling them and it's great to feel you're in safe hands. Thank you Telesis.read more
Derek Martin
09:56 25 Oct 19
Telesis have been covering our phones for a number of months after taking over our account from the previous supplier.... To date they have given us excellent service, being very patient and talking through problems. It appears that there are a number of substandard Tele Com companies out there fortunately for us Telesis is not one of them! Excellent service from very nice people.read more
J Grainge
11:33 09 Jul 19
I would like to thank everyone at Telesis for their expertise and patience in dealing with my telephone and broadband... system requirements. They have provided me with an excellent service at all times. I would not hesitate to recommend them to others.read more
propserv sds
14:25 03 Apr 19
First class service. With installation and swap over going smoothly. Many thanks
Daniel Hill
15:24 01 Apr 19
Have been with Telesis for some years and always happy with their attentive service. Recently renewed including... installation of a new system that went very smoothly. Would recommend.read more
Elizabeth Dixon
10:45 24 Jan 19
I have been with Telesis for a number of years for my business. They have always provided an excellent service. ... During recent queries their customer service has been first class. I would recommend.read more
David Ward
10:27 18 Jan 19
We have recently and a new phone system installed and Broadband services etc transferred over. The service was very... good from the Sales side to the engineers. We had very little downtime when it was switched over. Would gladly recommend them.read more