Mitel Phone Systems
Increase flexibility whilst experiencing low cost calling through SIP
Mitel provide the latest productivity-enhancing applications for your business. Eliminate the barriers by connecting people together—whether they’re from different teams, departments, cities or outside of your organisation.
Harmonise your group’s communications flow into a single, synchronised unified communications solution. MiCollab brings together voice, video, live chat, web conferencing and instant messaging into one solution. Accessed through desktops and mobile devices, employees become more efficient and share ideas easily across your business.
By providing everything in one place, MiCollab removes the complexity and need of multiple applications bringing about more control and increased security. Combine with MiTeam collaborative workspace, for team meetings, project management, task management, conversation, and file sharing.
Voice, email, online chat, text messages, and social media are now expected ways to communicate with your customers. With Mitel MiContact Centre platform your agents can efficiently handle voice and digital media from a single application on their desktop using fewer steps and improving customer experience.
Historical reporting and real-time monitoring across the enterprise allows you to see each agent and call-by-call performance. Real-time monitoring enables you to respond to changing traffic volumes instantly and ensure service levels are preserved.
Automatic Call Distribution (ACD) control and CRM Integration improves efficiency and complete control of your endpoints. Users control which groups they are logged into and program up to 5 soft keys to automate common telephony tasks. Integration with more than 15 of the most popular CRM applications provides screen-pop integration when your customers call.
Mitel 6900 IP Series desk phones provides crystal clear audio and advanced features with models to meet the needs of all users. DECT wireless headsets, Bluetooth 4.1 cordless handsets and high definition speakerphones customise your desk phone to match your work style.
The 6970 IP Conference phone is designed to make meetings more efficient. ️ A large 7” colour touch display offers a rich visual experience whilst 360° beam-forming microphones and high definition speakers provide crystal clear audio.
Mitel’s DECT solutions provide on-site mobility for users wherever they are within the office. Combined with SIP-DECT base stations, wireless connectivity is reliably delivered in busy work environments.
A smart, powerful & reliable phone system – the Mitel MiVoice Office 250 is a perfect solution that can improve business efficiency.